Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
No, we don’t have the EMI option for now and we are currently working on it.
An item is marked as ‘Out of stock’ when it is not available. You can place an order once it is back in stock.
You can directly call the support team. We are always happy to assist you with a customer first approach.
If you need to swap an item
Returns and Exchanges
Refunds are generally initiated in the following scenarios:
1. When Prepaid Orders are cancelled by Customer/Dumbell before delivery (Please read our Cancellation Policy) 2. If our courier partner is unable to deliver the orderIf you wish to return the product, in accordance with our Return Policy
No, Dumbell doesn’t have provisions for COD. However, we are working our best to make your eperience better in every possible way.
You will receive the refund in the same mode of payment through which the payment was made.